Terms & Conditions.

Privacy Policy (Summary)
Last updated: 25 May 2025

Progress Lives Ltd (“we”, “us”) is committed to protecting your personal data. Here are the essentials:

1. Data We Collect
   – Contact & Identity: name, email, telephone, address
   – Enquiry Details: information you provide via forms or email
   – Site Usage: IP address, browser type, pages visited (via cookies)

2. Why We Use It
   – To respond to your enquiries and referrals
   – To improve our website and services
   – For legal and safeguarding compliance

3. Cookies
   We use cookies to help the site function and to analyse traffic. You can disable them in your browser settings.

4. Sharing Your Data
   We do not sell your information. We may share it with:
   – Our parent company (HLTH Care) for governance
   – Professional partners (e.g. social workers) to deliver care
   – Service providers (e.g. IT hosts) under strict confidentiality

5. Your Rights
   You can request access, correction, deletion or restriction of your data at any time. To do so, or to withdraw consent, contact us (below).

6. Contact Us
   Progress Lives Ltd
   22–28 Willow Street, Accrington, Lancashire, BB5 1LP
   Email: hello@progress-lives.co.uk